The important bits, kindly
Delivery & policies
2–4 days
Delivery across Israel
₪199+
Free shipping threshold
14 days
Returns on unopened items
Delivery
We ship across Israel by courier within 2–4 business days. Orders over ₪199 ship free; below that a flat ₪32 fee applies. A tracking number lands in your inbox as soon as the parcel is on its way.
Pickup in Ashkelon
Free pickup in Ashkelon is available on orders under ₪199. Choose it at checkout and we will contact you to agree on the pickup point and time. Above ₪199 courier delivery is already free, so pickup is not offered.
Damaged or faulty items
If something arrives damaged, send us a photo within 48 hours of delivery and we'll replace it free of charge. Every book is checked before dispatch, but journeys happen.
Privacy
We use your details only to fulfil your order and, if you opt in, to share news about new stories and offers. We never sell your data, and you can unsubscribe from emails in one click.
Full documents
Questions about an order? Write to info@shadowplay.co.il or message us on WhatsApp.